Pay-Direct Benefit Card Service
As you may already be aware, your pay-direct benefit card provider, MDM Insurance Services (MDM), experienced technical issues last week, including with their pay-direct benefit card services. We are pleased to report that these services have since been restored. The Board of Trustees is monitoring the situation closely and will provide Members with further information as it is made available. The technical issues were a result of a cybersecurity incident. MDM immediately implemented their incident response plan, and an investigation is underway to determine the cause and extent of the incident.
The Board of Trustees is monitoring the situation closely and will provide Members with further information as it is made available. Should you have any questions, please contact MDM using the number on your card. Thank you for your patience.
The UFCW Union/Maple Leaf Foods Inc. Benefit Plan was established for the purpose of providing, from the assets of the Trust Fund, health and wellness benefits for Eligible Employees.
The Plan is financed through a requirement in your Union Collective Bargaining Agreement that your employer pays a negotiated amount into the Plan for every hour you work. The only costs Plan Participants are responsible for are those charges that exceed coverage provided by the Plan.